We care a lot about your peace of mind while you’re shopping with us, so that’s why we’re offering you the following solutions if you find yourself in an uncomfortable situation.
Want to cancel/edit your order?
Our main goal is to process all orders quickly and flawlessly. So, if you would like to cancel or edit your order, please email us at support@boxerman.co as soon as possible, because once the order is processed, we cannot make any changes as it’s already on the way.
Having issues with your order?
We want people to feel supported and happy when they come into contact with our brand. That’s why we want to hear from you whenever you’re having issues with your order.
As soon as you notice an issue with your item(s), there's no need to return the item(s). Just send some images/ videos to support@boxerman.co showing us the problem and we’ll do our best to assist you. We take pride in making this process as easy as possible for you!
Note: Please, make sure to contact us and send us images/videos within 30 days of receiving the item(s). Any requests after this period may not be eligible for a replacement
Would you like to receive your money back?
We’d be very sorry to hear that our orders are not meeting your expectations. In such cases, please contact us at support@boxerman.co and show us some images/videos of what the issue is with the item(s) you’ve received.
We would like to understand why you’re not satisfied so that we can improve our items and overall service next time!
Once we approve, we will process the refund immediately. Please note that the refund may take up to 30 days to be credited to your card for the Debit/Credit card payment or 5-7 business days for PayPal payment.
Note: Please make sure to contact us and send us images/videos within 30 days of receiving the item(s). Any requests after this period will not be eligible for a refund.
